We’re so excited to have you join this vibrant, supportive space where aspiring professionals transition into tech and master Salesforce! 🌟 This is your opportunity to grow, connect, and achieve your career dreams. Together, we’ll turn goals into reality; one step at a time. 🚀 𝐍𝐄𝐗𝐓 𝐒𝐓𝐄𝐏𝐒: 𝐖𝐇𝐀𝐓 𝐓𝐎 𝐃𝐎 𝐅𝐈𝐑𝐒𝐓 🔥 1️⃣ Introduce Yourself by Replying to This Post 💬 - Share your name, where you’re from, and what excites you most about getting into tech. - Add a fun fact about yourself to help us get to know you better. 🔥 𝐈𝐌𝐏𝐎𝐑𝐓𝐀𝐍𝐓: 𝐃𝐨𝐰𝐧𝐥𝐨𝐚𝐝 𝐨𝐮𝐫 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐚𝐩𝐩 𝐧𝐨𝐰 𝐭𝐨 𝐬𝐭𝐚𝐲 𝐜𝐨𝐧𝐧𝐞𝐜𝐭𝐞𝐝, 𝐞𝐧𝐠𝐚𝐠𝐞, 𝐜𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐞 𝐚𝐧𝐝 𝐠𝐫𝐨𝐰 𝐰𝐢𝐭𝐡 𝐮𝐬 𝐚𝐧𝐲𝐰𝐡𝐞𝐫𝐞 𝐚𝐧𝐝 𝐞𝐯𝐞𝐫𝐲𝐰𝐡𝐞𝐫𝐞 𝐭𝐡𝐢𝐬 𝐢𝐬 𝐦𝐚𝐧𝐝𝐚𝐭𝐨𝐫𝐲 𝐭𝐨 𝐡𝐚𝐯𝐞 𝐭𝐡𝐞 𝐛𝐞𝐬𝐭 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐰𝐢𝐭𝐡 𝐮𝐬! 📲𝐈𝐩𝐡𝐨𝐧𝐞: Get the iOS app here. 📲𝐀𝐧𝐝𝐫𝐨𝐢𝐝: Get the Android app here. 💻 Laptop: Access Community App on Laptop for more seamless experience: https://www.skool.com/pathway-to-salesforce 🔥 STAY CONNECTED TO THE COMMUNITY AS MUCH AS POSSIBLE SO YOU DO NOT MISS OUT ON ANYTHING. THIS SHOULD BE YOUR GO TO APPLICATION DAILY. 2️⃣ ONCE YOU FINISH INTRODUCING YOURSELF ON THIS POST. GO BACK TO THE ORIGINAL POST (JUST GO BACK TO THE FIRST MESSAGE I SENT TO YOU IN THE COMMUNITY) AND CONTINUE ON STEP 2 (PREVIOUS ONBOARDING RECORDING) Pro Tip💡: Make the Most of the Community 🌟 The more you engage, whether it’s replying to posts, making post, participating in discussions, or completing lessons, the faster you’ll level up and unlock exciting rewards! 💼🎖️

Big news — I just passed my Salesforce Platform Administrator certification on my first attempt! Huge thanks to my coaches Godwin Mbah, Coach Divine Lantum, Efetobore Efe and Josephine Nti for your incredible support and guidance. I couldn't have done it without you. Excited to continue learning, growing, and giving back to this amazing community. If you're currently preparing for the Admin exam, feel free to reach out — happy to share what worked for me! I must also thank my study pairs Nelsonel Orugbo, Godwin Odu, Patrick Okpere and Abdullahi omonyajo and others. Finally want to thank Coach Godwin Mbah all his advise to use pathwayAi as a tool for Examination preparation @Godwin Mbah @Divine Lantum @Efetobore Igoni @Josephine Nti

I thought yesterday I was halfway through to Salesforce Fundamentals, and I really wanted to finish the chapter today but I only see Get membership. I click at the classroom and followed the steps, here I am. Can anyone please direct me, maybe I press somewhere by mistake.

Topic Knowledge Configuration 📚 Service Cloud Training Session - October 22, 2026 Quick Summary for Your School Community: Below here is the link to the live recording: Thursday Team Alpha - Service Cloud-20261022_190217UTC-Meeting Recording.mp4

I worked on a Salesforce End-to-End CRM Project, which focuses on sales management and customer support. The first part of the project involved creating and converting Leads. I successfully converted a Lead into an Account, Contact and Opportunity and confirmed that the resulting records were connected to the correct Account. I also worked on mapping custom fields, including Placement Fee and Margin Percentage, from the Lead to the Opportunity. The second part involved customer support. I created Case records, configured the Case Support Layout, created a Customer Support Process, and connected it to a Customer Support record type. I tested the status changes from New to Working and Escalated. During testing, I encountered one outstanding issue: the Closed status is not appearing in the Case status dropdown. I verified that Closed exists as a closed status value, is included in the Support Process, and that the record type is assigned to the correct process. However, the problem remains unresolved. Could someone help me to identify the missing Closed option please? @Divine Lantum @Efetobore Igoni/ @Abdullahi Omonayajo