4 years ago (almost to the day), I left my job as the COO of an 8-figure coaching company, led by 3 founders that had all scaled to $300K+/month in their agencies. I was ready to prove that I knew exactly what operating systems agencies needed to implement in order to go from ☄️ CHURNING and burning clients to 🙌 making them RAVING fans. Fast forward to today, I've installed those systems in dozens of agencies and seen game-changing results. Results like Megan's, a Client Success Manager at a marketing agency that went from 68% monthly retention to 97.5%+ in JUST 60 DAYS. For them, it meant collecting another ~$30k a month *with the same amount of clients*. Today, I'm going to explain the processes and systems we used to not only fix retention but get clients to Pay-In-Full when renewal time came and bring on 10 more locations. THERE WILL BE NO REPLAY OF TODAY'S CALL. NO AI NOTETAKERS ALLOWED (other than mine). This is the kind of call that can help the wrong people fool their clients into thinking they care about them when they don't. The modern day wolves in sheeps' clothing. My belief is that the people who genuinely care about their clients' success show up to my calls. And if that's you, boy do I have something in store for you today. See you at 2pm EST.

Huge shoutout to @Jasmine Lotomau whose coaching call today was phenomenal. tons of takeaways of client successes and overall just a huge mindset shift in how i view our client magnamgnet. If you guys dont join the next one you hate making more money

Let's talk about how to keep them happy, get them to spend more with you, and how to EFFECTIVELY remove your company's dependency on YOU holding the backend of the business together. 👉 https://us06web.zoom.us/j/88298378665?jst=2

Hey guys, we have to push the operations and client success coaching call to the 22nd, but I'll be sure to put something special together for you! For now... DROP A COMMENT with something I can support you with: hiring a CSM, how to train your CSM to truly OWN client retention, organizing your client data, improving your client onboarding process, etc. 👇👇👇👇

This community is not very active so I can't really participate, if you guys could just like this, I would appreciate it.