I just made a mistake. · Circular Machine Knitting

I just made a mistake.

I pre-ordered the new Caydo CKM. Got an error message, thought it didn't go through, and did the process again. That one gave me an confirmation. So I thought I was all set.

Then I checked my bank account and discovered that they BOTH went through!

So I look for and found the email for support at Caydo. Wrote an email explaining the problem and requesting they cancel one of the orders. Hit send and figured it would take a while to hear back.

Almost instantly a new email appeared from Caydo. In Chinese.

Using Google translator, I discovered that my email was marked as Spam and never delivered.

Any suggestions on how I can get help from Caydo now?

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I just made a mistake.