9d • General discussion
What would you do Wednesday
💼 WHAT WOULD YOU DO WEDNESDAY? 🤔
Create Professionals Business Academy students, it’s time to put your CEO mindset to work!
Here’s today’s business scenario:
You have a client who has been coming to you for several months. She books an appointment, but doesn’t show up and doesn’t call or text.
Two days later, she messages you:
“Hey! I’m sorry I missed my appointment. Can you fit me in tomorrow? I don’t think I should have to pay the missed appointment fee because I’m a regular client.”
🤔 WHAT WOULD YOU DO?
Would you:
A. Waive the fee because she’s a loyal client
B. Enforce your cancellation/no-show policy
C. Offer a one-time exception but explain the policy moving forward
D. Handle it another way
👇🏽 Drop your answer AND explain why!
Remember: There may not always be one perfect answer in business. The goal is learning how to make decisions that protect your clients, boundaries, reputation, and business.
✨ Create Professionals Business Academy
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What would you do Wednesday
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