you do not need a new email address for the second location. The proper setup is to create a separate Google Business Profile for Location #2, but manage both profiles from the same Google account/email. Google specifically supports managing multiple Business Profiles this way. The process is: 1. Sign into the Google account that currently manages Location #1. 2. Go into Business Profile Manager and choose Add profile → Add a single business. 3. Create Location #2 as its own profile. 4. Use the same real-world business name and primary category if both locations operate under the same brand and provide the same services. 5. Give Location #2 its actual address. Ideally, also give it a location-specific phone number and a dedicated location page on the website. 6. Complete Google’s verification for the new location. Google determines which verification method is available. 7. Once verified, you’ll manage Location #1 and Location #2 separately from the same Google account.

@Robert Biccum absolutely

Also… You can use the AGNZY GPT to answer these questions as well, that’s all I did. I copied your question and put it in the GPT. This is the answer. These GPT’s are trained on our process for 10 years of my data.

@Eeo Bryan Not exactly. Remember, we’re not looking for groups where contractors are hanging out or talking about their businesses. We’re looking for LOCAL groups where the PEOPLE who live in that area are active. So yes, activity matters. 10+ posts a day is a good sign, but I wouldn’t make that a hard rule. What I care about more is that people are actually engaging — asking questions, commenting, tagging people, recommending local businesses, talking about what’s happening around town, etc. Think about it this way: we’re trying to go where the local customers are, NOT where the contractors are. If it’s a local group with real activity and real people from that community participating, that’s what we’re looking for.

Ranking well in ChatGPT/AI and ranking well in Google—especially the Map Pack—don’t necessarily go hand in hand. The 50 pages of content could absolutely be helping with AI visibility because it gives the models a lot of context to understand what the business does, where it operates, and what it should be associated with. Google Maps is a different animal. Content helps, but proximity, GBP optimization, categories, reviews, citations, links/authority and behavioral/local signals can matter a lot more. What’s really interesting is we’re getting to the point where ‘SEO’ isn’t one ranking anymore. A business can dominate AI recommendations while still being mediocre in Maps—or vice versa. Definitely worth tracking both separately.”

Yes, I would start including GBP as a specific part of your local packages. So if your $2,000/mo package covers 20 keywords, $2,500/mo with the additional GBP work can make sense. And yes, what we’re already doing with the AGNZY.store products naturally supports both GBP and AI. We’re building relevance, authority, citations, links, content and mentions around the business. Google specifically tells us that local rankings are driven primarily by relevance, distance and prominence, and authority signals such as links and reviews contribute to that. For the GBP side, take a look at the new GMB Dominator product in the store. That’s specifically designed to help push the Maps/GBP side of the campaign. As far as your first customer dominating ChatGPT but saying he’s not getting calls, there’s an important distinction: He’s probably not getting a ton of business FROM AI yet. Being the #1 recommendation in ChatGPT is awesome, and it’s a great indication that what we’re doing is working. But if hardly anyone in his market is currently using ChatGPT to search for “auto AC repair near me,” being #1 isn’t going to produce a huge number of calls yet. Think of AI rankings as positioning ourselves for where search is going. RIGHT NOW, Google Maps is likely his #1 source of new customers, so that’s where I’d focus the investigation. If he’s legitimately top 3 in Maps for his primary money keywords and he’s only doing 2–3 jobs per day when he should be doing 10–15, follow the numbers before assuming SEO is the problem. Go into GBP Performance and look at searches, views, call clicks, website clicks and direction requests. Then follow the funnel: Rankings → GBP Views → Calls → Answered Calls → Appointments → Shows → Jobs If he’s getting visibility but very few call clicks, we have a conversion issue to investigate. If he’s getting lots of call clicks but they’re not turning into appointments, check whether the phone is actually being answered and how those calls are being handled.

29 locations is a great opportunity, but I would NOT treat this like one giant SEO campaign. I’d essentially treat each location as its own local campaign, while using the authority of the main brand/domain to make all 29 stronger. My order of operations would be: 1. Audit all 29 locations first. GBP ownership/access, verification status, categories, NAP consistency, reviews, current rankings, website/location pages, citations, competitors, duplicate listings, etc. 2. Get the website architecture right. Each legitimate location should have its own optimized location page with unique content, services, service areas, local proof/reviews, proper internal linking and schema. Avoid pumping out 29 nearly identical doorway-style pages. 3. Fully optimize every GBP. Correct primary/secondary categories, services, descriptions, photos, landing page URLs, hours, attributes, etc. Make sure every location is actually eligible for a GBP before touching anything. 4. Fix citations/NAP and build the local foundation for each location. 5. Prioritize locations instead of trying to attack everything equally. I’d put all 29 into tiers based on revenue opportunity, market size, competition and how close they already are to the Map Pack. If 8 locations are sitting at positions 4–8, those may produce ROI much faster than starting with the hardest markets. 6. Build local authority location by location. Local links, relevant citations, PR, reviews, supporting content and whatever additional authority is needed based on the competition in that specific market. 7. Track each location independently. Rankings/grid scans, calls, forms, GBP performance and ultimately revenue. You want to know exactly which locations are moving and which aren’t. For AEO, I wouldn’t treat it as a completely separate campaign. Build strong entity signals around the parent company and each location, use clean structured data, answer the actual questions customers are searching for, strengthen brand/entity mentions and make it extremely easy for Google and AI platforms to understand who the company is, what it does and where each location operates.

@Jon Nare done

@Ken Lyman done