Hi guys, I have just relieved the following message, after they placed an order roughly 8 hours ago. I have already paid for this to be shipped on PrimtShrimp - what’s the best way of dealing with this so I don’t lose out on any money? It was quite a big order so would prefer not to have to lose out Thank you !

Hi guys, i am absolutely loving the bulk listing tool and the amount of time it saves! I have one question; i have a few prints that fit into the same category and i think they would do well as advertised as a set of two or even three. 1. Is is possible to set this up on Etsy under a new profile? 2. Is it possible to add two prints to one order on PrintShrimp if this is possible? 3. is there anyone with duel / triple mock ups they can add to the community page on PrintShrimp? I have seen other shops do this i just want to know if it is possible through PS and the bulk listing method! Thanks all

Hi everyone, I have a question about poster borders. I’m selling full page visuals, such as prints of japanese / oriental / animal style; do i need to leave a border around my image when creating it on Canva? Or should i have it right up against the edges? my instinct tells me to leave a border around, to prevent the image being damaged / covered by a frame, however i am fearful that this makes it look cheap, or not as per my mock ups and will result in bad reviews. From everyone’s experience, can i ask what you would you all advise? Thank you!

Hello! I have had a customer request either 48” x 60” or 50” x 70”. These aren’t options I m the PrimtShrimp website - is there a way around this? Or do I have to tell the customer no, and the biggest size available is 30” x 40”? Thank you!

I have noticed that’s PrintShrimp allows for 3 option for print quality: Gloss, Matt and Satin. Which are we supposed to be ordering / is there a best / worst option? I haven got this as an option for the customer when purchasing on Etsy - should I be adding this as an option for them?