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28 contributions to StorageAce
Operations Q
Hi all! We closed on a new property beginning of September and have a few units with "unknown tenants" - no name, no address, no phone number, nothing (yes, the old owners terribly mismanaged the place). How would you / have you gone about handling these units? Based on the old owner's records these unknown customers have not made payment in awhile. This facility is in NY by the way.
RODENT BAIT STATIONS
RODENT BAIT STATIONS - are folks using rodent bait stations at their facilities? Is it actually a good preventative measure? Have them at one, dont have them at another - debating what to do on our third that we're closing on soon. Thoughts?
1 like • Aug 26
@Dave DeMink and when someone moves in do you just keep them there? Do you put any on the exterior?
building signage
owners with larger facilities (many buildings) - are you labelling your storage buildings for tenants (showing on the side of the bldg "1-100, etc." If so where are you sourcing your vinyl stickers/signs? We'd ideally like to have large reflective vinyl numbers (or potentially make metal signs - although more expensive)
Cyber Insurance
Do you folks typically purchase a cyber policy for your facilities?
Google My Business
How how you all handled setting up a new GMB page with a facility that already has one (but not good reviews) and we are rebranding? Do we need existing owners to remove their GMB page first?
0 likes • Aug 18
@Dave DeMink - currently it has 18 reviews with a 3.6 rating -75% of customers are paying. -average rating of competition seems to be 4.0
1-10 of 28
Caitlin Lombardo
4
58 points to level up
@caitlin-lombardo-8161
My husband Tom and I are self storage owner/operators looking to continue to acquire more facilities with the overall goal of time freedom

Active 1d ago
Joined May 7, 2025
Rochester, NY
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