This season I'm using automations and AI to make my life easier. I am no longer the younger, captive agent fed leads and events from the corporation. Many of you have been there, done that as well and now have books of business that you spend most of the 54 days of AEP trying to hang onto the Book you have created. THEN, you want to reasonably add new customers as well. If you're interested in more information about Automation and AI and what I'm doing, comment AI.