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Operational Intelligence With ICM
This is a brain dump turned into a post, summarizing the work I've done with Jake's ICM method. I want to share what I've learned to see how these use cases resonate and what I could do better. It took me probably two months of reading through the community and using the resources available before this actually clicked. What did it for me was a post @Curtis Hays wrote a few months back (https://www.skool.com/cliefnotes/the-folder-system-became-my-agency?p=1e30aba0). Reading that post is what helped me understand how this actually works, and I'm hoping this post can do the same for someone else. There are a lot of different ways to come at this. >>>How I wrapped my head around this I lead development teams, and I also do what I'd call typical project or product management work. So a lot of how I thought about this started with a simple question: what are the most common things I produce or share, at a daily, weekly, or even monthly level? I wrote those things down. From there I asked how they actually get created, where they start, what the process of drafting or iteration looks like, and where they end up. About 50% of my day is spent on the phone, and most new ideas, action items, and questions come out of those calls. Sometimes it's email, but most of the time it's calls. Before, I'd use AI to help draft or compile something, but I was feeding it context manually every time, sometimes a brain dump on the call itself, sometimes a brain dump afterward. I'd work on the thing, it would spit something out, and I'd save it or send it. What I realized was that I needed a way to take the information from those calls and actually store it, so I could recall it and use it again for whatever needed to happen next. Here are 4 different use cases of how I use this ICM framework. The first 2 are functional, I use them everyday. The last 2 are more ideas, but only because the opportunity to implement has not presented itself just yet.
Operational Intelligence With ICM
1 like • 2d
@Luis Velasquez Legit work here. I’m on my phone so I can’t give this a proper reply. Give me a day to digest this and I’ll be back with some thoughts. I love the way you approached this.
I'm giving away my OS map. The map was never the moat.
You built an agentic OS. So did the person three seats over. And when you put your architecture next to theirs, the shapes rhyme. Folders for clients. A governing layer up top. Named agents doing scoped work. An orchestrator routing it all. That's not a coincidence and it's not theft. It's convergence. Builders with no access to my internal architecture keep arriving at doctrine I already wrote down. One builder reasons their way to belief over prompting. Another builder names an agent and discovers that's the hook for giving it a soul. And another builds a routing gate to protect the signal. Different vantages, same destination. None of them copied me. They solved the same problem in their own org and ended up in the same place. I used to find that mildly surprising. Not anymore. Because if a stranger reinvents the doctrine without ever seeing it, the doctrine isn't clever positioning I invented. It's just how this actually works. Convergence is the proof that it's true. Which tells me the map was never the moat. If people can rebuild a system from a screenshot of a folder tree, then handing over the clean version costs me nothing and proves the point. So here it is. An outline of the AgencyOS map is attached to this post. Layers, agent roster, sample folder structure, and tool integrations. Take the shape. Start at Layer 1, not Layer 3. The agents are the fun part, so that's where everyone wants to start. The leverage is upstream. The belief layer governs everything the agents produce. Mine didn't come from a build sprint. It started forming in late 2023, with these ideas spoken aloud on a podcast, before any AI was in the picture. Then I spent over a year encoding that conviction into a system. Then I found ICM and ported it over. I'm still refining it. An agent I can spin up in 15 minutes. The belief layer took years because it had to exist before the machine did. Build the workforce on top of nothing and you get a fast machine with no conviction. And the belief layer is the one thing on that map you can't take from me. I can't take yours from you. You can copy the folders. You can copy the agent names. But you cannot copy what I believe into your system. I can go into my AI and ask it "what do I believe?" and it returns my truth. If you load my doctrine and ask the same question, you get what I believe. Not what YOU believe.
2 likes • 3d
@Beau Martin right on. Love this perspective. You're picking up what I'm putting down and that means a lot.
1 like • 2d
@Jim Tyndall dude that’s awesome, means a lot to me that you took the time to ingest the materials and put them into practice. I hope it helps your work and wishing you nothing but positive outcomes. Keep me posted on progress.
Eight months of infrastructure. Two weeks to simplify it.
Eight months ago, I started building what I thought orchestration required — N8N, Postgres, LibreChat, consulting and hosting fees. Tens of thousands of dollars. That was the right bet at the time. Nobody I saw was doing this with Claude yet. Three or four months ago, the game changed. And I didn't know it until I stumbled onto Jake's content on YouTube. Two weeks after watching "Stop Building AI Agents. Use This Folder System Instead", I have a working MCP. Client demo-ready. The whole system I was killing myself over? Markdown files and orchestration prompts. That's it. I want to give credit where it's due. Jake put something out that reoriented how I thought about AI. The investment wasn't wasted — it built the foundation. But Jake and this community pointed me toward what was actually possible now. If you're still building the complex version because you think you have to — it's worth a second look.
1 like • Jul 21
@Abhinav Jaiswal thanks this is why I posted so other people could see what can be accomplished with ICM.
0 likes • 4d
@Karlos Albert it's been a week, how did it go?
How do you roll out a ICM folder system to a whole team?
Hey everyone, I've been running an ICM folder system for my own reporting workflow and it's genuinely changed how I stay on top of everything. Now I want to roll it out to my immediate team first, then the wider company, but I want to do it in small increments rather than dropping it on everyone at once. Has anyone gone through this? Taking this system and actually getting a team or business to adopt it without it dying in week two? I'm thinking start with just my team, let them get used to the structure, then bring in other departments once there's some proof of life. But I'd love to hear from someone who's already been through the rollout side of things. What worked, what didn't, what you'd skip if you were starting again. Also, is there a video on here I should have watched already? If there's something that covers this and I've missed it, please just point me at it. Happy to do the homework first. Thanks
7 likes • 4d
@George Wandan @Emmanuel Udom I've been running this with three other people for a few months. Smaller scale than where you're headed, but the sync problems already show up at two people. The structure: one shared git repo holds everything we both have to agree on. Client knowledge, the rules layer the agents load, skills, the team roster. Each of us keeps a private workspace repo for drafts and working files. So my answer to @Colm Whelan question is both. Before you invite anyone in, set write authority. Client work gets edited directly by whoever owns it. The rules layer never gets edited in place. Changes get drafted as proposals and one human merges them. Without that, two people's agents will rewrite the shared rules out from under each other. Where it broke for me: I log work to a tracker file with sequential IDs. Three unsynced sessions across my two machines minted the same ID range, and I burned a session reconciling the merge. I fixed it by namespacing the counter by machine. Now the worst case is a loud git conflict that keeps both rows instead of a silent duplicate that looks fine. @Jim Tyndall right about daily pull and push. It works until two writers hit the same file, which is what the write-authority rule is for.
2 likes • 4d
@Jim Tyndall convention, not enforcement. No hooks, no branch protection on the rules files. Same setup as yours though, the agent does the committing, so the rule only has to bind the agent, and it loads with the agent's instructions at every session start. Nobody has to remember it. The proposal step in practice: when an agent wants to change a shared rule, it writes the proposed change as a file to an outbox folder in its own workspace and flags it to me. I'm the only merge point. It ran this afternoon. A reply draft surfaced two new writing-rule patterns, the agent filed them as a proposal, and the shared rules file doesn't change until I say go. So mine is async where yours would be the weekly session. Proposals sit in the outbox until I clear them. The ID collision from my earlier comment also happened again today at closeout. Desktop pushed a row while the laptop was holding one, git threw the conflict, both rows kept, done in five minutes.
"Prompt Modifier" - Orchestrator
Before ICM I called it a "Prompt Modifier". At it's core, a markdown file, instructions to tell AI how to operate with the task at hand. This isn't building agents, it's the how, with a handful of instructions. At a high level, the Orchestrator manages handing off work to subagents. Built to be LLM agnostic, drop in to any chat, point to the file, or wire it into ICM with a trigger when needed. The main chat stops doing all the work and instead organizes, delegates, and manages communication. I've seen this catch a lot of errors, assumptions and hallucinations. Plans are better. Execution is improved. This also allows higher level model usage, without all the token costs. I'm usually using Opus, on high effort. --- An analogy I used when sharing with my brother-in-law, military vet. Think of Claude like a Team Leader. - Claude manages the agents instead of doing the work himself - A "research agent" is sent out to get the information and bring it back - Claude writes up the assignment, then sends a "worker agent" to do it and report when it's done - Then a "verification agent" checks that the worker actually did the job right - If it didn't, Claude keeps working the agents until it passes So if you're not getting what you want, talk to the Team Leader and tell him to fix his sh*t. --- I've used a version of this over the last 3+ months, it has helped cut down on token usage, while getting what I need done quicker. Building this into my ICM system has been a force multiplier. If you use this I would love some feedback to add to my backlog, still iterating on it. *Attached slide with some additional detail.
"Prompt Modifier" - Orchestrator
0 likes • 5d
@Tim Svensen Thanks for the mention.
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Curtis Hays
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@curtis-hays-2010
Catalyst helping businesses find the truth beneath their growth problem. Agency founder. Podcast host.

Active 2d ago
Joined Apr 2, 2026
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Michigan
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