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4 contributions to HighLevel Huddle w/ Clay
Need advice: dedicated WhatsApp number per client (Italy). Twilio too expensive
Hey everyone, hoping to get some advice from people with WhatsApp Business API experience. I'm building a review-request automation service for local businesses (currently in Italy). The setup: each client business gets a secondary dedicated WhatsApp number used only for sending automated review requests — separate from their main number, which they keep using for bookings/customer inquiries. This way, the automation never touches or interferes with their primary business line. The problem: I need to do this for every business I onboard, and Twilio is quoting around $45-50/month for a local Italian number, which doesn't scale well across many clients. A few questions: 1. Are there any reliable and scalable alternatives/solutions? 2. Has anyone solved this "one secondary number per client" problem at scale in a cost-effective way? Any tips or gotchas I should know about? 3. Also, I don't have my agency registered yet (and I don't plan to do it until i make a decent amount of money), can I still proceed with buying a virtual number?
1 like • 11d
Anche io ci sono passato di recente e non ho trovato nessuna via alternativa/workaroud. Chiaramente 45$ per cliente non è scalabile. Purtroppo per le richieste di recensione conviene usare gli SMS
How to handle emergency response for a client
There's this lead who wants a website. He specializes in emergency response, 24/7. Plumber, electritian, and windows. What would you sell him behind website - review system? Missed call textback? I am scared of implementing something like an AI Voice receptionist to qualify leads. I'm based in Italy and I don't know if ai language has become advanced enough. Thanks guys
When do I tell my price?
Hey guys. Just started doing my first few cold calls, today. This guy said he's interested. Since I had no script no nothing I just told him I'd send him a video on whatsapp tomorrow, he said cool. Planning on sending a 2-3 min loom video, just explaining what I do and how I can help. Should I include the price in the video, or should I just schedule a call/meeting (he's in my area) and tell him the price face to face?
Best way to trigger review requests after a restaurant visit?
Hey everyone, I’m working on an MVP for a review management SaaS for restaurants and I’m trying to figure out the best workflow. The idea is to automatically send a WhatsApp message asking for feedback/review after the customer has actually visited the restaurant, not simply after making a reservation. The problem is: - For customers who book a table, we have their name and phone number, but we don't know exactly when they actually finish their meal. I could have the staff manually mark them as “served”, but ideally I’d like this to be automated. - For walk-in customers, we often don't have their phone number at all. My ideal setup would be something like: Customer pays → POS/restaurant management system detects the completed transaction → triggers the review request → WhatsApp message is sent 30–60 minutes later. Is this realistically possible through integrations/APIs with restaurant POS or management systems? And if so, which restaurant management/POS systems would be worth integrating with first, especially in Europe/Italy? I’m trying to keep the MVP simple and avoid building a different integration for every system, so I’d really appreciate advice from people who have experience with restaurant tech.
0 likes • Sep 2
Da quello che ho visto nelle automazioni di ghl puoi connettere la maggior parte dei software gestionali. Comunque anche io sto iniziando. Volevo puntare nicchia ristorazione per interesse mio personale ma ho abbandonato visto che non è il miglior fit... per una serie di motivi. Però sono curioso del perché di questa tua scelta. Connettiamoci su insta?
0 likes • Sep 2
@Daniele Filippetti @francescolupoo
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Joined Aug 21, 2026
Tuscany, Italy
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