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4 contributions to Storebuild.ai - By Zendrop
🚀 Live Store Audits & Coaching: Get Your Sales Moving!
Hey everyone! 👋 For those who don't know me yet, I'm Khubaib, the Customer Success Manager at Storebuild.ai. My main goal is to make sure every single one of you succeeds, scales, and gets the absolute most out of your store! Whether you need help fixing technical glitches or strategy advice from top experts, we’ve got you covered. Here is how you can get the exact support you need right now: ❓ Where to Go for Help - Technical & Store Setup Issues: If you need assistance with payment setups, editing your store, or any technical hurdles, send me a direct message (DM). I will personally guide you and connect you directly with our onboarding team to get it sorted out fast. - Sales & Product Selection Strategy: If you want expert feedback on how to drive sales, improve conversions, or choose the right winning products, make sure to join our live coaching calls with Adam and Oscar. 📅 Weekly Live Coaching Schedule - Monday Coaching with Adam - - 🕔 Time: 5:00 PM CST / 6:00 PM EST - 🔗 Register Here: https://us06web.zoom.us/webinar/register/WN_oulq-QXySN6lbTj-jRYjjQ#/registration - Friday Coaching with Oscar - 🕚 Time: 11:00 AM CST / 12:00 PM EST - 🔗 Register Here: https://us06web.zoom.us/webinar/register/WN_Xm9vRo2xT4ilnLXZxmgxDg#/ ⚠️ Crucial Requirement: No AI Note-Takers! We’ve noticed several members sending AI note-taking bots to these sessions instead of attending themselves. Please note: You MUST show up live in person to get your store audited! When you join, jump into the chat, introduce yourself, and share your store link or specific product page so Adam and Oscar can review it live on screen. These sessions are completely interactive—our coaches need you live in the call and chat to ask follow-up questions and give tailored advice. An AI bot can't drop your link or talk to the coaches for you! 😉
0 likes • 22d
Hi @Patricia Lawrence, sorry to hear you're running into this! This sounds like it could be a Wix account login/recovery issue. A couple of things to try: • If you can't remember your login email, go to the Wix Log In page and click "Forgot Email?" select "I forgot my login email," enter your website URL, then your recovery phone number to receive it by text. • If you can't access your email at all, click "Forgot Email?" → "I can't access my login email," enter your account email, and choose to receive a one-time code via your recovery phone number to reset your password. • If neither works, you can fill out Wix's Account Recovery form to verify your identity directly with them. Full step-by-step article here: https://support.wix.com/en/article/unable-to-log-in-to-your-wix-account Also sent you a DM, please check your inbox!
Store activation is incomplete
I have been trying to open my store. There was a problem with it in that I kept getting a notice that there was no inventory. With the AI help, I got to my products page and it is set up for drop shipping. However the settings need to be also "continue selling ..." and apparently the code has a "Deny" in it where it probably should be "allow". There is no way for me to change it. So I have an active store where no one can buy anything. When I launched the Zendrop app from my store, it wanted me to set up an account. No place is there to Sign In. I have an account and password but Zen... still wanted me to make a new account. In Zen... I was supposed to check the products to see if they were linked to suppliers... another mystery. At that point the AI "something went wrong" notice came up and I could not revive the the helper. I think I will need to hire a human to finish the job so I can start to sell. If any of you have had a similar problem, tell me what you have done. It is imperative that I get my store to operate and take orders.
1 like • Aug 27
Hi Sage, Thanks for the detailed explanation, that makes sense, and it's a common hiccup with dropshipped products on Wix. What's likely happening: Wix tracks inventory by default, and since Zendrop (not your store) holds the actual stock, Wix sees "0 units" and blocks checkout for out-of-stock variants. In this case, the best approach is to hide the out-of-stock product/variant from your storefront until it's back in stock. Also, here's a helpful article on how to stay updated on product restocking in Zendrop when an item goes out of stock: https://support.zendrop.com/en/articles/11899572-how-can-i-stay-updated-on-product-restocking-in-zendrop-when-an-item-goes-out-of-stock For the Zendrop sign-in issue, I've sent you detailed steps via DM, please check your inbox.
🚨 Got Questions for Adam? Drop Them Below for Monday's Coaching Call! 🚨
Hey everyone! 👋 We’re gearing up for our live coaching call with Adam this Monday, and we want to make sure we cover the exact topics and questions that matter most to you right now. Whether you're stuck on a specific hurdle, want feedback on your setup, or have a general topic you’d like Adam to dive deep into, drop it in the comments below!👇 Here are a few ideas: - ❓ What specific question do you want answered? - 💡 What topic or challenge would you like Adam to cover live? 🗓️ Comment your questions below by Sunday, 26th July, so we can build out the agenda. See you all on Monday! 🚀
3 likes • Jul 27
Hi @Geraldine Stilwell, thanks for reaching out, I completely understand how confusing this can be. To clarify for you and others reading this, if you're on the Zendrop free plan, you won't be charged at all. The free plan is included as part of the offer, so you can use it without worrying about billing. Also, to clarify how fulfillment works, you can use multiple platforms, but keep in mind that each platform operates independently. However, if you find a product on another platform that isn't available in our catalog, you can use Zendrop's "Request a Product" feature, and our team will try to source and fulfill it for you. This gives you flexibility while keeping everything in one place. I'd be happy to help you figure out the best setup for your store. I'll send you a direct message shortly to understand your situation better and guide you step by step. Keep an eye on your Skool DMs!
Wix
I hope this is being recorded today. I should have access to VIP. I want to get my store up and running this weekend. Thank you.
1 like • Jun 19
Hi Vincent, I'll send you the details in a DM. Please check your messages.
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Rohaan Ali Abid
2
15 points to level up
@rohaan-ali-abid-6725
Onboarding Specialist, Working hours: Monday to Friday 10am to 6pm CST.

Active 4d ago
Joined Apr 23, 2026
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