I've been thinking about this while exploring the AI space. It's easy to get excited about AI agents, chatbots, and automation. But when we look at an actual business, the first question shouldn't be, “What can we automate?” It should be, “What's slowing this business down, and why?” Maybe it's missed leads, delayed follow-ups, repetitive admin work, or a booking process that creates unnecessary friction. And even when AI can help, the solution needs to fit the existing workflow, be reliable, and have a clear way for a human to step in when something goes wrong. I'm exploring these questions while building Bizlance, and I'm curious about other people's experiences. When you work with a business, how do you identify which problem is actually worth solving before recommending an AI solution?