Before interpreting behaviour, use the 5 Cs: 1️⃣ Change~ spotting shifts from someone’s baseline behaviour. 2️⃣ Context~ factoring in the environment or situation before making judgments. 3️⃣ Clusters ~ looking for groups of signals, not isolated gestures. 4️⃣ Culture ~ considering upbringing and background to avoid false assumptions. 5️⃣ Checklist~ the final step, where meaning is assigned only after the other filters are applied. Never judge someone from one isolated gesture. Judge less. Observe more. Learn more 👇 https://www.skool.com/behaviouralintelligencelab/about