Hi everyone, I’m Yonatan from Israel. I run a small automation business and build AI reception and workflow systems for small businesses. I joined because I’m researching the real operational pressure veterinary teams face, especially the interruptions around phone calls, appointment requests, urgent callbacks, and after-hours messages. I don’t work in veterinary medicine, so I’m here to listen rather than assume I already understand the workflow. The area I most want to understand is this: which repetitive front-desk task creates the most stress during a busy shift? I’d genuinely appreciate your perspective, and I’m happy to share anything useful I learn with the group.