One thread, always open. Post a process that keeps failing and I'll break it down. Two get published in full every Thursday; the rest get answered in the comments. Use this format filling it in is half the work: 1. The process, in one sentence. "Getting a new client from signed proposal to first delivery." 2. What starts it. An email? A form? Someone remembering? 3. Every step, in order, and who does it. Include the steps you'd normally skip because they're "just quick." Those are usually the problem. 4. Where it goes wrong. Not "it's inefficient." Where specifically does it stall, get dropped, or get done twice? 5. What tools are involved. All of them. Including the spreadsheet and the group chat. You can anonymise anything. Say if you don't want it published and I'll answer privately in the comments instead. One warning: about a third of people solve it while filling in step 3. If that's you, post what you found anyway that's the most useful thing anyone can read here.

Most businesses don't have an automation problem. They have a structure problem they're trying to solve with software. The usual sequence: something breaks, you buy a tool, the tool needs a process you don't have, so you build a workaround, and now you have the original problem plus a subscription. This group runs the other order. Understand how the process actually works, find what's slowing it down, then decide where automation or AI genuinely helps. MAP → STRUCTURE → DECIDE → SCALE. Start with two things Introduce yourself in the comments: • What kind of business you run • A repetitive task that eats your time • A process that isn't working properly • An automation or AI system you're thinking about building Then go to Broken Processes and post one process that keeps failing. The pinned post there has the format. I publish two full breakdowns every week, what's actually happening, where it breaks, what to fix structurally, and what to automate or leave alone. That last part is the point. A lot of what people want automated shouldn't be. It should be deleted, handed to one named person, or written down properly once. Structure First. Automate Second.