Hey guys, i got a question. I am selling review management. I am in the Netherlands, and the sms costs for using GHL with their number is really expensive over here, like 20 cents per sms, so I am forced to use WhatsApp, not really a big issue since Whatsapp has an even higher response rate and trust here than SMS.
Only problem is, to connect whatsapp to GHL and the review automation, i would have to connect my client's WhatsApp/phone number to GHL, and then every review request and every message that will be sent through GHL will also be seen on their Whatsapp on their phone.
Would you consider this an issue? For instance, if i would do a review database reactivation, and i will send review requests to their whole list, that means that their Whatsapp app will be totally filled with lots review request messages, and perhaps annoying them with it, while they are trying to search for the conversations they have with their current customers.
And they will also see all the messages that are being sent through GHL and maybe think 'i could do this myself'.
I'm not sure if they would actually think that, or if this is even an issue, but i would like to know your perspective on this, thank you.