When your spouse becomes triggered, your first instinct may be to explain, reassure, apologize, or make the conversation end. But reassurance given before understanding often feels empty. Use UVR: UNDERSTAND — 80% OF THE CONVERSATION Slow down and investigate what is happening inside your spouse. Ask: “What came up for you just now?” “What did this situation make you think might be happening?” “What are you most afraid this could mean?” “Is there something else underneath that?” Do not interrupt, correct details, defend yourself, or prepare your response. Stay in understanding until there is nothing left for them to explain. VALIDATE Validation is more than saying, “I understand why you feel that way.” Carefully repeat what you heard: “What I’m hearing is that when I came home late without communicating, it reminded you of the times I was hiding things. You felt anxious because you didn’t know where I was, and it made you afraid that I could still be deceiving you. Is that accurate?” When you can clearly explain what they are feeling and why they are feeling it, they feel heard—not managed. RESOLVE AND REASSURE Do not assume you know what will make them feel safe. Include them: “What can I do right now that would help reassure you?” “What could I do differently if this situation happens again?” Then make a clear commitment: “Next time I am running late, I will contact you before you have to ask. I understand that proactive communication is part of rebuilding safety.” WEEKEND EXERCISE Ask your spouse to share one recent trigger. Remain in understanding for at least five minutes before offering any explanation or solution. Your goal is not to end their feelings. Your goal is to understand them well enough that you can repeat their experience back accurately and then work with them to create reassurance. Real change is trained—not promised.