The CS Community
Private
46 members
Free
Become the client services person clients trust, leaders rely on, and agencies promote.
For agency client services people, from your first AE role to Client Services Director. Learn from people a few steps ahead, get honest advice, and stop working it out on your own.
Inside:
💬 Community chat for same-day answers
🎓 Monthly masterclass with guest speakers
📞 Monthly group call for whatever’s going on
📚 The CS 101 Playbook, Stakeholder Map and more templates and lessons to use straight away
💡 Weekly prompts to swap ideas
🤝 AEs to Heads of CS, all in one place
I’m Emily. 10 years in marketing, client-side for a fashion retailer and leader of an agency client services team, so I’ve sat on both sides of the table. I built this so you don’t have to figure it out alone.
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The community for client services people who want to be trusted by clients, relied on by leaders, and promoted by agencies.