Big agent news out of Meta Connect this week, and it's worth a few minutes of your time. Muse, Meta's personal AI agent (it lives in their apps, WhatsApp, and on the web), just got a lot more reach: • Mac computer use, available now. With your permission, Muse can drive any app on your Mac and keep working through a list of tasks after you walk away. • Its own email address, so it can send and receive messages for you. Meta announced this as coming. It isn't shipping yet. • New connectors, including Notion, GitHub, Box, and Granola, plus retail and payments. • Voice that keeps talking while it works, and a voice you can customize by describing it. Credit to @ibuildwith_ai on X for the clean rundown. Meta's full announcement is here: https://www.meta.com/blog/meta-connect-2026-everything-we-announced/ Why this matters for us: you don't have to be a developer to use any of this. If you already live in Notion, Box, or Granola, an agent can now pick up the busywork between those tools and your inbox. Here's my take, from years of running enterprise support at AWS. Every time a system got more access, the first question we asked was: "What's the blast radius if this goes wrong?" Same question applies here, and it matters more now that an agent can click anything on your Mac and, soon, email people as you. Where I'd start: 1. Give it one boring, low-risk job first, like pulling Granola meeting notes into a Notion page. 2. Keep it away from payments, client email, and anything with passwords until you've watched it work for a while. 3. Read what it did before you trust it with the next job. Let's compare notes: 👉 What's the first task you'd hand an agent that can use your computer? 👉 What's the one thing you'd never let it touch? Drop it in the comments. — Keith

Corey Ganim shared a clean price list this week for the AI services small businesses actually buy: 1. AI Tools Assessment: $999 2. Process Redesign: $3,500 3. Knowledge System: $3,000 4. Custom Workflows: $3,000 to $5,000 5. Full Implementation: $5,000+ 6. AI Concierge: $1,500+ a month Save it. But if you're building an AI services business, the list order is also the delivery order, and skipping steps is where projects go sideways. At AWS, the rule before anything touched production was simple: know what you're changing and what breaks if it fails. Same thing here. The assessment earns the right to the next conversation. Process redesign comes before any tool, because automating a process nobody wrote down just makes the mess faster. The knowledge system is what your agents will stand on, so it comes before workflows. Then you automate one workflow at a time, with a human approving actions until it proves itself. The concierge retainer is where the business actually lives. It's recurring revenue for you, and it means someone is still watching the agents for the owner. Let's make this useful for everyone: 1. Which of these six are you selling today? 2. What are you actually charging, and is it landing? 3. Which one do clients push back on hardest? Drop your numbers below. Real pricing from real deals helps everyone here price with confidence. — Keith