Hi guys, I’ve set up my shop using all the guides and just managed my first sale! I’m in the process of sending it out via Primt Shrimp. Once I get to the create order page and have filled out all the details, I’m being charged £2 for shipping. Despite the pricing document showing £0? It is an A5 piece that I early £9.32 on after Etsy fees etc. this leaves me with a profit of £2.33 which seems incorrect. Why am I being charged shipping? I am in the UK and the customer is also in the UK

I recently started using the ETSY api which can only push one set of prices domestically - historically my old listings had UK / USA / ROW prices as per the different pricing points Printshrimp charge. How does everyone handle this as I believe that frames also need to be domestic pricing - I just cant decide on the best thing to do. Get rid of free shipping ROW and build the price difference into that? Also what does everyone think of the RRP prices Printshrimp suggested for Print Only and Frames? Im in 2 minds to stop offering A5 as I think it just generates more window shoppers than anything and ruins conversion rates - what does everyone else think?

Im confused as to how we are being told to offer free delivery but £6 delivery fee to the rest of the world ? if anyone could give me some clarification on this it would be very helpful thanks.