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12 contributions to AI Automation Agency Hub
Do hotel guests actually want AI making decisions for them?
I recently came across an interesting survey by Mews involving 3,250 travelers across eight countries. According to the results, 63% of respondents said they would use AI to track hotel room price drops. At the same time, 57% preferred staying in control of their travel decisions rather than letting AI make those decisions for them. I don’t think these two things contradict each other at all. Imagine a guest who wants to quickly check room availability, compare different options, or translate information into their own language. AI could be genuinely useful here. But what happens when someone needs to deal with a complicated booking change, a complaint, or a specific personal request? That’s where speaking to a real person might matter much more. Of course, not every guest wants to pick up the phone or speak to reception. Some people genuinely prefer a completely digital experience. And that’s perfectly fine. I think the important part is giving guests a choice. Maybe one of the biggest opportunities with AI in hospitality isn’t replacing human interaction, but removing repetitive administrative work so hotel staff have more time for situations where personal attention really matters. I’m curious how others see this, both from the guest and hotel operator perspective. Where would you actually welcome AI as a hotel guest, and where would you rather speak to a real person? Source: https://www.mews.com/en/press/travelers-want-ai-to-track-room-rates-not-plan-their-itinerary
2 likes • 10d
@Yonas Workayehu That’s a valuable perspective I think the opportunity is less about replacing human interaction and more about reducing repetitive work so hotel staff can focus on situations where personal service really matters.
Looking for builder. 🇸🇰
Hi guys, I’m looking for builder who can build ai voice agents for restaurants. It must be someone who can speak and understand Slovak language.
1 like • 11d
Hey @Adrian Bulejko ! Just came across your post about AI voice agents for restaurants. Great to see someone from Slovakia working in the same space! I’m currently building my own project in hospitality, interviewing hotel and restaurant operators to better understand their challenges, while also connecting with people developing solutions for the industry. One area I’m particularly interested in is AI voice receptionists and booking assistants, so your post caught my attention. I’d love to hear more about what you’re working on and exchange some ideas and experiences. Would you be open to a quick 20–30 minute call sometime this or next week? 🙂
0 likes • 11d
@Adrian Bulejko yes, currently based in Austria, working in a 4star hotel restaurant.
First 5 warm reach-outs sent!
Hey community! Just beginning my lessons in the AI Consultant Pathway, I sent my first reach-outs messages (WhatsApp) just wish me luck! 💪
4 likes • 11d
@Rodolfo Gallardo I started warm outreach almost two weeks ago, even before going through the Consulting Pathway lessons, but realized I was already applying similar principles. I started with personal messages, genuine curiosity, and a simple Google Sheet to track contacts, replies, calls, and follow-ups. Honestly, I never expected so many people to be willing to help and share their experiences. My calendar has been filling up! Now I combine my outreach tracker, Google Calendar, Calendly, and ChatGPT as a personal assistant to help me prepare for calls and stay organized. Start simple, focus on genuine conversations rather than pitching, track everything, and improve as you go. Don’t wait for a perfect system!
Are we sometimes trying to automate things too early?
Something I’ve been thinking about while working in hotel kitchen and exploring AI automation opportunities. I’m currently looking at everyday hotel processes like breakfast operations, kitchen workflows, reviews, purchasing, and inventory-related tasks. And one thing I’m learning is that before even thinking about automation, I need to properly understand how the process works, where time is being lost, and whether there’s actually a problem worth solving.Thats why I’ve decided to do a discovery phase first before anything. To me discovery calls sounds boring and stops me from a building and having fun with AI, Agents, testing different platforms and so on. But sometimes a simple tracking system or a better process might be more useful than another AI agent. That’s what I’ve applied also in a current hotel kitchen job I have. I started with measuring, Google Sheets for tracking and over all mapping the reality of kitchen operations. I’m still figuring this out and testing different approaches. For those of you building AI automation agencies: Do you usually start by understanding the client’s existing workflow, or do you already have a specific automation you try to sell? Curious how others approach this.
2 likes • 17d
@Glen Hutsell I don't know yet. It’s still in the very early stages. I’ll see how things develop, since a lot is going on in a restaurant kitchen and I’m still just a regular employee there, so I have very limited time for this. For now, I’m focusing only on school catering and will add other functions later. Besides that, I’m currently busy mainly with discovery calls with the people from the industry and my schedule for this week and next is already filling up, which I’m very happy about since I only started my outreach just recently.
1 like • 17d
@Mouldi Nouri thank you so much for your helpful advices. I really appreciate that
For everyone building voice AI agents or AI receptionists.
Hey everyone! I'm curious to connect with people who are currently building AI voice agents, especially for hotels and hospitality. A little about me: I currently work in the restaurant and kitchen of a 4-star hotel in Austria, and I've been exploring how AI and automation could improve real day-to-day hotel operations. Our hotel owner has actually shown interest in AI voice agents before, so there might be an opportunity to explore implementing one in our hotel at some point. I'd love to hear from people who are already building or deploying these solutions. Have you managed to get real clients? What's working well, what isn't, and what have been your biggest challenges so far? I'm also currently having informal discovery conversations with people working in hospitality, AI automation, and voice agents. Mainly to learn, exchange experiences, and better understand what's actually happening in the industry. No sales pitches, no scripts, no hidden agenda. Just genuine conversations with people who are building things and learning along the way. If you're working on something similar, I'd be happy to connect and have a casual chat!
2 likes • 17d
@Ankit Upadhyay taking a notes. So valuable information. Thank you Ankit for sharing all this 💪
2 likes • 17d
@Andrea Montini Sounds great. Would you be down for a video call anytime this or next week ? I would love to hear more from you about what you are doing, how is it going and what challenges you face. Let me know
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Filip Cerevko
5
299 points to level up
@filip-cerevko-9502
Slovak, 33. ~3 yrs in a 4-star hotel kitchen. Mapping hotel & restaurant ops problems from the inside and testing what's worth fixing.

Active 1d ago
Joined Jan 19, 2026
Slovakia
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