Something I’ve learned from reselling is that buyers aren't only judging the item. They're also judging the seller. Clear photos, accurate descriptions and quick communication obviously matter, but having a consistent identity across your selling platforms can make you look much more trustworthy. Even something as simple as: Same seller name → same profile image → same style → same information can make a difference. And if someone searches your name after seeing an item they like, having somewhere simple where they can understand what you sell can help reinforce that trust. For sellers here, do you think buyers care about the seller's brand/identity, or are they mostly focused on the individual listing?

Hi everyone, I’m looking for a bit of advice with my eBay account and was hoping someone here might have been in a similar situation. My account is currently classed as Below Standard because of some late orders from over a year ago when I previously used the account. I’ve recently started selling again and have now had 2–3 orders that were dispatched and delivered on time, but my account is still showing as Below Standard. The problem I’m having is that I’m getting virtually no sales at all. I’ve tried reducing prices, running discounts and using coupon codes, but because the account is Below Standard, eBay won’t let me use Promoted Listings at the moment. I’m trying to get the account back on track and build up some positive selling history, but it feels like a bit of a catch-22 when I need more successful orders to improve the account, but I’m struggling to get any sales in the first place. Has anyone dealt with this before? Is there anything you did that helped improve your sales while you were Below Standard, or any advice on the quickest/best way to get the account back to Above Standard? Any help would be really appreciated. Thanks!