If I had to describe the picture of which you faced, I would imagine the hardened facial expression, perhaps a stench of cold, dark, musty smell, a stiff, and gruff voice. An energy that runs like a vehicle engine stuck in second gear... The pitch: "Change can start with you!" My toughest influence room... sitting and listening to others pitch a lie.... overexaggerated numbers, etc. For our nonprofit focus, it is selling mental wellness over mental health crisis. Addressing issues which lead to suicidal ideations, by being proactive... instead of awaiting the crisis. verses heading the disaster off before it strikes. Qualifications as a certified life coach verses that of a licensed mental health professional. It involves including the family dynamic as part of the healing journey. Our scope includes military, and first responders. It involves discerning between a combat veteran and noncombat veteran, the era of which they served, deployed on nondeployed, time in service, etc. We assist with needs that avert evictions, thereby eliminating homeliness. If we do not have the funding, then I am on the phone negotiating with other nonprofits to find resources. Teamwork. It's rare when trust is so low.