Besties, I found another remote opportunity! Miaplaza is hiring Customer Service Specialists, and I personally went through the assessment process. I'm sharing what I learned to help you prepare! 💕 💼 POSITION DETAILS Company: Miaplaza Position: Customer Service Specialist 💰 Pay: $19.17–$26.34/hour 🏡 Location: 100% Remote — United States ⏰ Schedule: Full-Time, 40 hours weekly 📅 Upcoming Training: November 11 and December 2, 2026 📞 Job Duties: Customer service through phone, email, live chat, and social media. Requirements: - At least 2 years of customer-facing experience - Typing speed of 55 WPM - Computer or laptop with a webcam - Reliable high-speed internet - Strong communication and problem-solving skills - Weekend availability may be required Benefits: Medical, dental, vision, 401(k) with employer match, and paid time off. 🔗 DIRECT APPLICATION LINK https://miaplaza.recruitee.com/o/customer-service-specialist-1 📚 MIAPLAZA ASSESSMENT STUDY GUIDE The assessment I completed included 10 multiple-choice questions and 3 written-response scenarios. Below are the topics, suggested answers, and explanations from my assessment experience. IMPORTANT: This is an unofficial study guide. Questions may change, and these answers have not been verified against Miaplaza's official scoring key. Use this to practice and understand the reasoning rather than copying answers. QUESTION 1 — Student Class Changes A parent wants to update their child's courses, move Reading Comprehension up one level, replace their social studies subjects with Ancient World History, and leave their other classes unchanged. ✅ Suggested Answer: Option 1 Updated roster: - Reading Comprehension Level I - Language Arts Level H - Math Level G - Earth Science - Ancient World History Study tip: Read every instruction carefully. Only change what the customer requests. QUESTION 2 — Identifying Student Courses A parent describes their daughter learning about government, exploring the universe, and working on higher-level math.

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2 Remote Claims Roles 1️⃣ Claims Examiner Interpret plan documents, research eligibility, and process, deny, pend, or approve claims. 💰 Pay and qualifications: Review the current posting. https://imagine360.isolvedhire.com/jobs/1875256 2️⃣ Medical Claims Auditor Review claims, medical records, and itemized bills. Audit coding and apply contractual adjustments. 💰 Reported pay: $24–$26/hour—confirm with employer. ✅ HS diploma/equivalent ✅ 2+ years in claims coding or medical billing ✅ Coding certification and/or nursing license ✅ ICD-10 proficiency and knowledge of CMS-1500/UB-04 forms https://imagine360.isolvedhire.com/jobs/1853342 📞 Phone expectations not confirmed. ✅ Both openings confirmed active on the employer’s website Oct. 11, 2026. Check each listing for full requirements and state eligibility. 📝 I offer application assistance and assessment prep for an additional cost. Message me for pricing!

💰 Pay not disclosed in the listing reviewed Negotiate healthcare claims and medical bills with providers, review supporting documents, resolve counteroffers, and maintain accurate claim records. Requirements: ✅ High school diploma/GED ✅ 6+ months in healthcare, claims, collections, customer service, negotiations, medical billing, or a related field ✅ Strong communication and problem-solving skills ✅ Microsoft Office and data-entry proficiency ✅ Ability to manage deadlines and protect patient information Associate/bachelor’s degree and healthcare negotiation experience preferred. 📞 Provider communication involved; not confirmed as non-phone. Confirm remote/state eligibility. Apply: https://careers.claritev.com/en/sites/CX_1/job/90 ✅ Opening confirmed on the employer’s website Oct. 11, 2026. 📝 I offer application assistance and assessment prep for an additional cost. Message me for pricing!

💰 Reported range: $24–$26/hour—confirm with employer Review claims, medical records, and itemized bills for accuracy. Apply contractual adjustments and audit coding under ICD-10, CPT, HCPCS, and CMS guidelines. Requirements: ✅ High school diploma/equivalent ✅ 2+ years in claims coding or medical billing ✅ Coding certification and/or nursing license ✅ ICD-10 proficiency ✅ Knowledge of CMS-1500 and UB-04 claim forms ✅ Strong Excel, analytical, and accuracy skills ✅ Prior self-funded insurance experience 📞 Phone expectations not specified. Apply: https://imagine360.isolvedhire.com/jobs/1853342 ✅ Opening confirmed on the employer’s website Oct. 11, 2026. 📝 I offer application assistance and assessment prep for an additional cost. Message me for pricing!