Penny is live, and a few other things landed on einkpads.io I've been building something I've wanted for a while: a proper answer to "quick question about my tablet…" Meet Penny 👋 Penny is an assistant who actually knows e-ink. Not a generic chatbot bolted onto a website — she knows reMarkable, Supernote, BOOX, Kindle Scribe and Kobo, and she knows CalSync and Binder inside out. Ask her things like: Why are my events showing on the wrong day? Does the reMarkable Paper Pro need Developer Mode? Which tablet should I buy if I mostly take meeting notes? What's the difference between CalSync and Binder? Two ways to reach her: The Ask Penny button on einkpads.io and in the Learning Center — bottom-right corner, on every page Her own page: eink.ai — where you can also read what other people have asked One thing I want to be upfront about: she answers from our actual documentation and knowledge base, and she'll tell you when she doesn't know rather than inventing a menu path. If she gets something wrong, tell me — I can correct her directly and she'll have the right answer from then on. Her public page starts fairly empty and fills as people ask. A question only appears publicly once it's come up more than once — no one-off question with someone's order number in it ever gets published. My Account — my.einkpads.io Every subscription, licence, invoice and download in one place. No password: enter your email, get a 6-digit code, you're in. If you've bought under more than one email over the years, you can link them and see everything together. Also new 📅 Calendar Feed Check — paste any calendar link and see exactly which events would land on your planner, before you buy anything. Nothing saved. einkpads.io/tools 🐧 Linux builds for CalSync and Binder 📱 The site works properly on a phone now Penny is genuinely new, so she'll have rough edges. Ask her something hard and tell me where she falls short — that's the fastest way to make her good.