Hey, I’m Will, a high school senior building an automation business called Trackside AI Systems, focused on automotive service businesses.
I’m working on an SMS system that responds to customer inquiries, answers common questions, helps with scheduling, and logs conversations and leads in Google Sheets. The goal is to help shops respond faster and spend less time going back and forth with customers.
I’m building it with Twilio, Google Apps Script, and Cloudflare Workers. I’ve gotten inbound/outbound messaging and logging working, and I’m testing different customer responses to make it reliable before taking on my first client.
For anyone who’s built or sold something similar, I’d appreciate advice on:
- What should I prioritize before offering it to a real business?
- How would you approach landing and pricing the first client?
- What mistakes should I avoid, especially with reliability and ongoing support?
- Anything i should change?
Happy to hear honest feedback on the idea or my setup. Thanks!