RIA Operators

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Ask Me Anything: Delegation is happening in 21 days

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Kate Guillen

Feb '24 •

General discussion

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*It has been a while since we started this community, so we thought it is a great opportunity for everyone to reintroduce themselves! For those of you who are new WELCOME to the RIA Operators community. The goal of this community is to connect with other RIA Operators, Owners, Founders and CSA’s to learn and grow from one another. Start by checking out these links: - Classroom - Calendar - Monthly Value Calls - Work with Simplicity Ops We want this space to be a network of resources for you. So, please comment below and introduce (or re-introduce) yourself. Let us know: 1. Where are you from? 2. What type of Advisory firm do you work at? 3. What’s your biggest pain point right now in your firm? See you in the comments!

Jul 17 •

Hello everyone! Curious if anyone has experience using either of these technologies? Anything you can share - pros/cons would be greatly appreciated. TIA!

20d •

Has anyone heard how this may affect the future of operations jobs in the wealth management industry and what we can be doing now to prepare for this? Mariner Wealth Advisors has committed approximately $175 million over five years to partner with Humanity Labs and introduce an “AI workforce” equivalent to 700 full-time employees. The goal is to automate manual, non-revenue-generating back-office tasks and support the firm’s growth.

New comment 2d ago

Kristin McCoy

23d •

Business - Processes

Client Authentication Procedures for Money Movement Requests

We're revisiting our client authentication process for money movement requests and I'd love to hear what other firms are doing. We're considering a combination of challenge questions and text verification (Two-Factor Authentication for Redtail | DTS Verify), but we're concerned about making the process secure enough to prevent fraud without making it cumbersome for clients. For those of you who have implemented authentication procedures: - What does your process look like? - What challenge questions do you use that feel secure? - Have you had any lessons learned or unexpected issues? Appreciate any examples or advice. We're looking for solutions that are both secure and client-friendly.

8d •

Looking for AI Consulting recommendations in two areas: 1. Implementation support. We've identified several processes where we think AI and/or automation could help, but we need a partner to actually build and implement, including integration with our existing systems. 2. Enablement and strategy. We want help to: -Train the team to use AI effectively in their day-to-day work, not just a one-time demo -Figure out which tools fit which use cases, ideally from someone vendor-neutral who isn't just reselling one platform -Understand licensing tiers (business vs. enterprise plans, etc.) so we have the right level of data security and privacy in place

New comment 6d ago