@Duncan Rogoff yeh.. I have a client that refuses to let go of a process because that same excuse and still refuses, he thinks its 10 minutes, girl says its all day. and its for building a newsletter that requires multiple data sources she has to lookup and compile in a 'gasp' amazing excel sheet, then uses good ol MS publisher to make the newsletter, then.. and you'll love this "snail mails" on USB sticks to the subscribers" ... They are Oil Field equipment appraisers, the report is on industry prices for equipment parts, pricing fluctuates based on oil prices... I could create a simple app, api the 10 data sources.. wont let us touch it.. because 'it just works and only takes 10 minutes'.... ;) they been doing it that way since the 90s. I manage their IT, servers, etc.. everything for them.. but there's these weird little things the owner wont let go of.. I know that pain.