Digital query · Poster Print on Demand

Digital query

Hi, I’m trying to understand how some Etsy sellers are setting up their listings.

I’ve noticed physical wall art listings that have an option/variation such as “Digital Email – within 24 hours”, alongside the physical print options.

How is this actually set up on Etsy? If the listing is primarily a physical product, how can the seller offer a digital file by email without having to add tracking?

More importantly, how does this work with Etsy Star Seller? If the buyer chooses the digital email option, does that order get excluded from the on-time dispatch/tracking metric, meaning it won’t negatively affect the shop’s Star Seller status?

I’m seeing established shops using this setup while still displaying the Star Seller badge, so I’d really like to understand exactly how they’re doing it and whether this is an Etsy-supported setup.

Thanks!

9 comments

Digital query